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Choosing Your Builder 3- Resources for Customer Service

This post is part of a series of 6 listing 30 checks to consider when selecting a building contractor.  Most small building contractors can deliver a domestic works or small commercial project without needing an office, support staff, or even a desk. However additional resources have a big impact on the employer’s experience and perception of the service they receive.   Consider what level your contractor will deliver under each of these headings, and discuss with your architect how that will affect your experience of the construction process. Contractor Service Levels- Pressure Points for Customer Experience  Low- description of contractor services at lowest merchantable standard Medium – description of services...